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Sustainable Business Processes : A Key to Long Term Sucess in the Corporate World

Sustainable Business Processes : A Key to Long Term Sucess in the Corporate World Nowadays, we identify sustainability as "sustainable actions," that have a positive impact on environtment. But why we always think and act like that? Simply because environtment is the most visible part to society.  Sustainable on Business Process does not only  about environment, but also includes sustainability of people, prosperity, and purpose on business itself. Sustainable business earns prosperity by being socially responsible and wise in using resources.  The Global Reporting Initiative (GRI) reports that 92% of the world's largets companies now publis their Corporate  Social Responsibility (CSR) reports. Most of firms use CSR as one of thei sustainability business process and strategy. CSR can be analogous as cost incurred by firms to pay people who are allowed them to run their businesses. Firms usually providing educational support such as scholarships to realize their CSR. ...
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Dari Yogyakarta Untuk Indonesia

Menyelami Rekam Jejak Yogyakarta   Sumber : https://unsplash.com/it/s/foto/Yogyakarta (Fakhri Labib)      Daerah Istimewa Yogyakarta merupakan provinsi dengan seribu keunikan. Provinsi yang dijuluki “Kota Budaya,” ini tidak hanya kaya akan budaya, tetapi juga kuliner dan keindahan alamnya. Lahirnya Yogyakarta ditandai dengan perjanjian giyanti yang membagi wilayah Kesultanan Mataram menjadi Kasunanan Surakarta dan Kasultanan Yogyakarta. Wilayah Yogyakarta dipilih oleh pemimpinnya, Pangeran Mangkubumi atas pertimbangan bahwa wilayah tersebut berada diantara gunung dan laut (Gunung Merapi dan Laut Selatan) yang dipercaya dapat membawa kemakmuran bagi Yogyakarta.       Pangeran Mangkubumi sebagai Sultan Hamengkubuwana I merumuskan banyak nilai kebudayaan pada Yogyakarta, diantaranya tata kota Yogyakarta yang menggambarkan perjalanan hidup manusia dari lahir hingga wafat, yang digambarkan melalui penamaan jalan di sekitar keraton, alun-alun, dan ...

Customer Value Creation and Delivery with Lucida Gloria Utamidewi - VP Head of Loyalty Management Indosat Ooredoo Hutchison

Customer Value Creation and Delivery with Lucida Gloria Utamidewi - VP Head of Loyalty Management Indosat Ooredoo Hutchison Guest Lecture Documentation Friday, 29 September 2023, FEB UGM, especially the Customer Value Creation and Delivery Class, invited a guest lecturer, Mrs. Lucida Gloria Utamidewi as VP-Head of Loyalty Management from Indosat Ooredoo Hutchison.  Mrs. Lucida presented three main topics related to the telecommunications industry: 1. What is customer value creation? 2. How to create customer value? 3. How to convey customer value? Customer value is a value that comes from the customer's perspective, a process for creating "value" that is considered important for customers through the products and services offered by the company. The function of customer value itself is to build customer loyalty which has an impact on company growth and profits as well as building strong customer relations. Customer value can also be a competitive advantage for a company....